Returns

 

 

Due to a percentage of our profits going to charities/nonprofits; returns, refunds and/or cancellations are currently NOT allowed.

However, we do offer our 30 day exchange policy for defective or damaged items.

 

 

Exchanges

 

Our exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

If the purchased item is no longer in stock, unfortunately we can't offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. The merchandise must not be worn, altered or washed. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

We only replace items if they are defective or damaged.  If you need to exchange your purchase, you can contact us through email

shop@unificationkorea.co

Once your item is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange.

 

 

Late or missing exchange item

 

There is often some processing time before an exchange is posted.

If you’ve done all of this and you still have not received your exchanged item yet, please contact us at 

shop@unificationkorea.co

 

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.